Defensor\u00eda Universitaria - UNAH<\/title>\r\n \r\n \r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@400;500;700&family=Poppins:wght@400;600;700&display=swap\" rel=\"stylesheet\">\r\n \r\n\r\n <style>\r\n \/* --- CONFIGURACI\u00d3N GENERAL --- *\/\r\n :root {\r\n --color-principal: #8A0F29; \/* Vino institucional *\/\r\n --color-secundario: #2c3e50; \/* Azul oscuro para textos *\/\r\n --color-texto-parrafo: #333; \/* Gris oscuro para p\u00e1rrafos *\/\r\n --color-fondo-claro: #f4f7f9; \/* Gris muy claro para fondos *\/\r\n --fuente-titulos: 'Poppins', sans-serif;\r\n --fuente-texto: 'Montserrat', sans-serif;\r\n }\r\n\r\n body {\r\n margin: 0;\r\n font-family: var(--fuente-texto);\r\n color: var(--color-texto-parrafo);\r\n line-height: 1.7;\r\n }\r\n\r\n .container {\r\n max-width: 1100px;\r\n margin: 0 auto;\r\n padding: 0 20px;\r\n }\r\n \r\n section {\r\n padding: 80px 0;\r\n overflow: hidden;\r\n }\r\n \r\n \/* --- ESTILOS PARA LA SECCI\u00d3N DE INTRODUCCI\u00d3N --- *\/\r\n .intro-defensoria {\r\n background-color: #fff;\r\n }\r\n\r\n .intro-grid {\r\n display: grid;\r\n grid-template-columns: 1fr 1fr;\r\n gap: 60px;\r\n align-items: center;\r\n }\r\n\r\n .intro-imagen-container {\r\n border-radius: 15px;\r\n overflow: hidden;\r\n box-shadow: 0 15px 30px rgba(0,0,0,0.1);\r\n }\r\n\r\n .intro-imagen-container img {\r\n width: 100%;\r\n height: 100%;\r\n object-fit: cover;\r\n display: block;\r\n }\r\n \r\n .intro-texto h2 {\r\n font-family: var(--fuente-titulos);\r\n font-size: 2.5em;\r\n font-weight: 700;\r\n color: var(--color-secundario);\r\n margin-top: 0;\r\n margin-bottom: 20px;\r\n }\r\n\r\n .intro-texto .highlight {\r\n color: var(--color-principal);\r\n }\r\n \r\n .intro-texto p {\r\n font-size: 1.1em;\r\n margin-bottom: 0;\r\n }\r\n \r\n \/* --- DISE\u00d1O ADAPTABLE PARA M\u00d3VILES --- *\/\r\n @media (max-width: 900px) {\r\n .intro-grid {\r\n grid-template-columns: 1fr;\r\n gap: 40px;\r\n }\r\n .intro-texto h2 {\r\n font-size: 2em;\r\n }\r\n }\r\n\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n \r\n \r\n \r\n <section class=\"intro-defensoria\">\r\n <div class=\"container\">\r\n <div class=\"intro-grid\">\r\n \r\n \r\n <div class=\"intro-imagen-container\">\r\n <img decoding=\"async\" src=\"https:\/\/portal.unah.edu.pe\/wp-content\/uploads\/2025\/11\/Defensoria-Universitaria-PUCP.jpg\" alt=\"Campus Universitario\">\r\n <\/div>\r\n\r\n \r\n <div class=\"intro-texto\">\r\n <h2>\u00bfQu\u00e9 es la <span class=\"highlight\">Defensor\u00eda Universitaria?<\/span><\/h2>\r\n <p>\r\n La Defensor\u00eda Universitaria es un \u00f3rgano especial que tiene por finalidad la tutela de los derechos individuales de los miembros de la comunidad universitaria, manteniendo el principio de autoridad responsable, en concordancia con los principios y valores de la UNAH y la Ley Universitaria N\u00b0 30220.\r\n <\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ee0f31 elementor-widget elementor-widget-html\" data-id=\"6ee0f31\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"es\">\r\n<head>\r\n <meta charset=\"UTF-8\">\r\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n <title>Principios de Actuaci\u00f3n - Defensor\u00eda Universitaria<\/title>\r\n \r\n \r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@400;500;700&family=Poppins:wght@400;600;700&display=swap\" rel=\"stylesheet\">\r\n \r\n\r\n <style>\r\n \/* --- CONFIGURACI\u00d3N GENERAL --- *\/\r\n :root {\r\n --color-principal: #8A0F29;\r\n --color-secundario: #2c3e50;\r\n --color-texto-parrafo: #333;\r\n --color-fondo-claro: #f4f7f9;\r\n --fuente-titulos: 'Poppins', sans-serif;\r\n --fuente-texto: 'Montserrat', sans-serif;\r\n }\r\n\r\n body {\r\n margin: 0;\r\n font-family: var(--fuente-texto);\r\n color: var(--color-texto-parrafo);\r\n line-height: 1.7;\r\n background-color: var(--color-fondo-claro); \/* Fondo para visualizar la secci\u00f3n *\/\r\n }\r\n\r\n .container {\r\n max-width: 1100px;\r\n margin: 0 auto;\r\n padding: 0 20px;\r\n }\r\n \r\n section {\r\n padding: 80px 0;\r\n overflow: hidden;\r\n }\r\n \r\n .section-title {\r\n text-align: center;\r\n font-size: 2.5em;\r\n margin-bottom: 60px;\r\n position: relative;\r\n color: var(--color-secundario);\r\n font-family: var(--fuente-titulos);\r\n }\r\n\r\n .section-title::after {\r\n content: '';\r\n position: absolute;\r\n bottom: -15px;\r\n left: 50%;\r\n transform: translateX(-50%);\r\n width: 70px;\r\n height: 4px;\r\n background-color: var(--color-principal);\r\n border-radius: 2px;\r\n }\r\n\r\n \/* --- ESTILOS DE LA SECCI\u00d3N DE PRINCIPIOS --- *\/\r\n .principios-section {\r\n background-color: var(--color-fondo-claro);\r\n }\r\n\r\n .principios-grid {\r\n display: grid;\r\n grid-template-columns: 1fr 1fr;\r\n gap: 40px 50px; \/* Espacio vertical y horizontal *\/\r\n }\r\n \r\n .principio-item {\r\n display: flex;\r\n align-items: flex-start;\r\n gap: 20px;\r\n }\r\n \r\n .principio-icon {\r\n flex-shrink: 0; \/* Evita que el icono se encoja *\/\r\n background-color: #fff;\r\n border-radius: 50%;\r\n width: 60px;\r\n height: 60px;\r\n display: flex;\r\n align-items: center;\r\n justify-content: center;\r\n box-shadow: 0 4px 10px rgba(0,0,0,0.05);\r\n }\r\n \r\n .principio-icon svg {\r\n width: 30px;\r\n height: 30px;\r\n fill: var(--color-principal);\r\n }\r\n\r\n .principio-text h3 {\r\n font-family: var(--fuente-titulos);\r\n font-size: 1.3em;\r\n color: var(--color-secundario);\r\n margin-top: 0;\r\n margin-bottom: 5px;\r\n }\r\n\r\n .principio-text p {\r\n margin-top: 0;\r\n font-size: 0.95em;\r\n line-height: 1.6;\r\n }\r\n\r\n \/* --- DISE\u00d1O ADAPTABLE --- *\/\r\n @media (max-width: 768px) {\r\n .section-title {\r\n font-size: 2em;\r\n }\r\n .principios-grid {\r\n grid-template-columns: 1fr; \/* Una sola columna en m\u00f3vil *\/\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n \r\n \r\n \r\n <section class=\"principios-section\">\r\n <div class=\"container\">\r\n <h2 class=\"section-title\">Principios de Actuaci\u00f3n<\/h2>\r\n <div class=\"principios-grid\">\r\n\r\n \r\n <div class=\"principio-item\">\r\n <div class=\"principio-icon\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M12 2C6.48 2 2 6.48 2 12s4.48 10 10 10 10-4.48 10-10S17.52 2 12 2zm0 18c-4.41 0-8-3.59-8-8s3.59-8 8-8 8 3.59 8 8-3.59 8-8 8zm-2.75-6.07L7.5 16.5l-1.41-1.41L8.25 13H5v-2h3.25L6.09 8.91 7.5 7.5l1.75 2.57L11 11.5V5h2v6.5L14.75 9.93 16.5 7.5l1.41 1.41L15.75 11H19v2h-3.25l2.16 2.09-1.41 1.41-1.75-2.57L13 13.5V19h-2v-6.5l-1.75 1.57z\"\/><\/svg>\r\n <\/div>\r\n <div class=\"principio-text\">\r\n <h3>Imparcialidad<\/h3>\r\n <p>El Defensor Universitario act\u00faa con objetividad, basando sus decisiones en los hechos y la normativa sin mostrar preferencia ni prejuicio hacia ninguna de las partes.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"principio-item\">\r\n <div class=\"principio-icon\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M12 1L3 5v6c0 5.55 3.84 10.74 9 12 5.16-1.26 9-6.45 9-12V5l-9-4zm0 10.99h7c-.53 4.12-3.28 7.79-7 8.94V12H5V6.3l7-3.11v8.8z\"\/><\/svg>\r\n <\/div>\r\n <div class=\"principio-text\">\r\n <h3>Independencia y Autonom\u00eda<\/h3>\r\n <p>El Defensor Universitario no recibir\u00e1 instrucciones de ninguna autoridad y tomar\u00e1 sus decisiones de forma libre sin recibir ninguna influencia externa.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"principio-item\">\r\n <div class=\"principio-icon\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M18 8h-1V6c0-2.76-2.24-5-5-5S7 3.24 7 6v2H6c-1.1 0-2 .9-2 2v10c0 1.1.9 2 2 2h12c1.1 0 2-.9 2-2V10c0-1.1-.9-2-2-2zm-6-3c1.66 0 3 1.34 3 3v2H9V6c0-1.66 1.34-3 3-3zm6 15H6V10h12v10zM12 17c1.1 0 2-.9 2-2s-.9-2-2-2-2 .9-2 2 .9 2 2 2z\"\/><\/svg>\r\n <\/div>\r\n <div class=\"principio-text\">\r\n <h3>Confidencialidad<\/h3>\r\n <p>El Defensor Universitario procede con absoluta discreci\u00f3n y prudencia, a fin de asegurar y salvaguardar la integridad moral del denunciante, de la UNAH y sus colaboradores.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"principio-item\">\r\n <div class=\"principio-icon\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M12 2C6.48 2 2 6.48 2 12s4.48 10 10 10 10-4.48 10-10S17.52 2 12 2zm-2 15l-5-5 1.41-1.41L10 14.17l7.59-7.59L19 8l-9 9z\"\/><\/svg>\r\n <\/div>\r\n <div class=\"principio-text\">\r\n <h3>Autoridad Responsable<\/h3>\r\n <p>Se vincula al cumplimiento de las obligaciones y principios exigibles a las autoridades universitarias, a fin de evitar cualquier tipo de transgresi\u00f3n a los derechos individuales.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"principio-item\">\r\n <div class=\"principio-icon\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M14 2H6c-1.1 0-1.99.9-1.99 2L4 20c0 1.1.89 2 1.99 2H18c1.1 0 2-.9 2-2V8l-6-6zm2 16H8v-2h8v2zm0-4H8v-2h8v2zm-3-5V3.5L18.5 9H13z\"\/><\/svg>\r\n <\/div>\r\n <div class=\"principio-text\">\r\n <h3>Supletoriedad<\/h3>\r\n <p>El Defensor Universitario aplicar\u00e1 los principios de la Ley del Procedimiento Administrativo General, interpretando las normas con enfoque en el inter\u00e9s p\u00fablico.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fd05fb elementor-widget elementor-widget-html\" data-id=\"3fd05fb\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"es\">\r\n<head>\r\n <meta charset=\"UTF-8\">\r\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n <title>Preguntas Frecuentes - Defensor\u00eda Universitaria<\/title>\r\n \r\n \r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@400;500;700&family=Poppins:wght@400;600;700&display=swap\" rel=\"stylesheet\">\r\n \r\n\r\n <style>\r\n \/* --- CONFIGURACI\u00d3N GENERAL --- *\/\r\n :root {\r\n --color-principal: #8A0F29;\r\n --color-principal-oscuro: #6A0A1F;\r\n --color-secundario: #2c3e50;\r\n --color-texto-parrafo: #333;\r\n --color-fondo-claro: #f4f7f9;\r\n --fuente-titulos: 'Poppins', sans-serif;\r\n --fuente-texto: 'Montserrat', sans-serif;\r\n }\r\n\r\n body {\r\n margin: 0;\r\n font-family: var(--fuente-texto);\r\n color: var(--color-texto-parrafo);\r\n line-height: 1.7;\r\n background-color: #fff; \/* Fondo para visualizar la secci\u00f3n *\/\r\n }\r\n\r\n .container {\r\n max-width: 900px; \/* Un poco m\u00e1s estrecho para mejor legibilidad *\/\r\n margin: 0 auto;\r\n padding: 0 20px;\r\n }\r\n \r\n section {\r\n padding: 80px 0;\r\n overflow: hidden;\r\n }\r\n \r\n .section-title {\r\n text-align: center;\r\n font-size: 2.5em;\r\n margin-bottom: 60px;\r\n position: relative;\r\n color: var(--color-secundario);\r\n font-family: var(--fuente-titulos);\r\n }\r\n\r\n .section-title::after {\r\n content: '';\r\n position: absolute;\r\n bottom: -15px;\r\n left: 50%;\r\n transform: translateX(-50%);\r\n width: 70px;\r\n height: 4px;\r\n background-color: var(--color-principal);\r\n border-radius: 2px;\r\n }\r\n\r\n \/* --- ESTILOS DEL ACORDE\u00d3N --- *\/\r\n .faq-accordion .faq-item {\r\n background-color: #fff;\r\n border: 1px solid #e0e0e0;\r\n border-radius: 8px;\r\n margin-bottom: 15px;\r\n overflow: hidden;\r\n }\r\n\r\n .faq-question {\r\n background: none;\r\n border: none;\r\n width: 100%;\r\n display: flex;\r\n justify-content: space-between;\r\n align-items: center;\r\n padding: 20px;\r\n cursor: pointer;\r\n font-family: var(--fuente-titulos);\r\n font-size: 1.1em;\r\n font-weight: 600;\r\n color: var(--color-secundario);\r\n text-align: left;\r\n }\r\n\r\n .faq-question:hover {\r\n background-color: var(--color-fondo-claro);\r\n }\r\n \r\n .faq-icon {\r\n font-size: 1.5em;\r\n font-weight: bold;\r\n color: var(--color-principal);\r\n transition: transform 0.3s ease;\r\n }\r\n\r\n .faq-answer {\r\n max-height: 0;\r\n overflow: hidden;\r\n transition: max-height 0.4s ease-in-out, padding 0.4s ease-in-out;\r\n }\r\n \r\n .faq-answer-content {\r\n padding: 0 20px 20px 20px;\r\n font-size: 0.95em;\r\n }\r\n \r\n .faq-answer-content ul {\r\n padding-left: 20px;\r\n margin-top: 10px;\r\n }\r\n \r\n .faq-answer-content strong {\r\n color: var(--color-secundario);\r\n font-weight: 700;\r\n }\r\n\r\n \/* Estilo para el estado activo *\/\r\n .faq-item.active .faq-answer {\r\n max-height: 1000px; \/* Un valor alto para permitir cualquier contenido *\/\r\n }\r\n \r\n .faq-item.active .faq-icon {\r\n transform: rotate(45deg);\r\n }\r\n\r\n \/* Bot\u00f3n de acci\u00f3n *\/\r\n .btn-formulario {\r\n display: inline-block;\r\n background-color: var(--color-principal);\r\n color: white;\r\n padding: 12px 30px;\r\n border-radius: 50px;\r\n text-decoration: none;\r\n font-weight: 600;\r\n font-family: var(--fuente-titulos);\r\n margin-top: 20px;\r\n transition: background-color 0.3s ease;\r\n }\r\n .btn-formulario:hover {\r\n background-color: var(--color-principal-oscuro);\r\n }\r\n\r\n \/* --- DISE\u00d1O ADAPTABLE --- *\/\r\n @media (max-width: 768px) {\r\n .section-title {\r\n font-size: 2em;\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n \r\n \r\n \r\n <section class=\"faq-section\">\r\n <div class=\"container\">\r\n <h2 class=\"section-title\">Preguntas Frecuentes<\/h2>\r\n <div class=\"faq-accordion\">\r\n\r\n \r\n <div class=\"faq-item\">\r\n <button class=\"faq-question\">\r\n <span>\u00bfQui\u00e9nes son los miembros de la comunidad universitaria y a qui\u00e9nes atiende?<\/span>\r\n <span class=\"faq-icon\">+<\/span>\r\n <\/button>\r\n <div class=\"faq-answer\">\r\n <div class=\"faq-answer-content\">\r\n La Defensor\u00eda atiende a:\r\n <ul>\r\n <li><strong>Estudiantes de pregrado<\/strong> que se encuentran matriculados.<\/li>\r\n <li><strong>Docentes<\/strong> ordinarios, extraordinarios, contratados, jefes de pr\u00e1ctica, ayudantes de c\u00e1tedra y de laboratorio, con contrato vigente.<\/li>\r\n <li><strong>Trabajadores administrativos<\/strong> en actividad bajo cualquier modalidad de contrataci\u00f3n.<\/li>\r\n <li><strong>Graduados<\/strong> que realizan distintas gestiones en la UNAH.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-item\">\r\n <button class=\"faq-question\">\r\n <span>\u00bfCu\u00e1les son los procedimientos a cargo del Defensor Universitario?<\/span>\r\n <span class=\"faq-icon\">+<\/span>\r\n <\/button>\r\n <div class=\"faq-answer\">\r\n <div class=\"faq-answer-content\">\r\n <strong>Denuncias:<\/strong> Puesta en conocimiento de hechos vinculados con la vulneraci\u00f3n de derechos individuales, siempre que no est\u00e9n siendo vistas por otro \u00f3rgano competente.<br><br>\r\n <strong>Reclamos:<\/strong> Solicitud de actuaci\u00f3n frente a una inconformidad con la prestaci\u00f3n de servicios por parte de la UNAH.<br><br>\r\n <strong>Quejas:<\/strong> Disconformidad por defecto de tramitaci\u00f3n ocurrida en cualquier etapa de un procedimiento administrativo, una vez agotadas las v\u00edas disponibles.<br><br>\r\n <strong>Mediaci\u00f3n:<\/strong> B\u00fasqueda de consenso y soluci\u00f3n frente a una discrepancia entre dos partes.<br><br>\r\n <strong>Consultas:<\/strong> Resoluci\u00f3n de dudas sobre aspectos normativos y administrativos, y orientaci\u00f3n sobre c\u00f3mo enfocar un problema.<br><br>\r\n <strong>Sugerencias:<\/strong> Propuestas para mejorar los procesos y servicios que presta la UNAH.\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-item\">\r\n <button class=\"faq-question\">\r\n <span>\u00bfCu\u00e1les son los asuntos de no competencia de la Defensor\u00eda Universitaria?<\/span>\r\n <span class=\"faq-icon\">+<\/span>\r\n <\/button>\r\n <div class=\"faq-answer\">\r\n <div class=\"faq-answer-content\">\r\n No son de su competencia:\r\n <ul>\r\n <li>Denuncias relacionadas con medidas disciplinarias.<\/li>\r\n <li>Denuncias relacionadas con derechos de car\u00e1cter colectivo o derechos laborales.<\/li>\r\n <li>Denuncias referidas a evaluaciones acad\u00e9micas o del personal administrativo.<\/li>\r\n <li>Denuncias por hostigamiento sexual (competencia de otros \u00f3rganos).<\/li>\r\n <li>Infracciones que puedan impugnarse por otras v\u00edas ya establecidas.<\/li>\r\n <li>Casos que no hayan agotado todas las instancias previas.<\/li>\r\n <li>Casos que se encuentren dentro del plazo de atenci\u00f3n de los canales oficiales.<\/li>\r\n <li>Casos que ya se encuentren judicializados.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-item\">\r\n <button class=\"faq-question\">\r\n <span>\u00bfQu\u00e9 informaci\u00f3n necesito presentar para ser atendido\/a?<\/span>\r\n <span class=\"faq-icon\">+<\/span>\r\n <\/button>\r\n <div class=\"faq-answer\">\r\n <div class=\"faq-answer-content\">\r\n Se necesita completar el formulario para tr\u00e1mite en la Defensor\u00eda Universitaria, que se encuentra en el anexo N\u00b0 1 del Reglamento General. Este debe incluir: datos personales, motivo, descripci\u00f3n de los hechos, derechos afectados, pretensiones, medios probatorios, lugar, fecha, firma y huella digital.\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-item\">\r\n <button class=\"faq-question\">\r\n <span>\u00bfCu\u00e1les son los canales de atenci\u00f3n?<\/span>\r\n <span class=\"faq-icon\">+<\/span>\r\n <\/button>\r\n <div class=\"faq-answer\">\r\n <div class=\"faq-answer-content\">\r\n <strong>Presencial:<\/strong><br>\r\n Oficina de Defensor\u00eda, Ciudad universitaria Intay Av. Carlos Ch. Hiraoka s\/n, Luricocha - Huanta, en el tercer piso del pabell\u00f3n de la escuela profesional de IGA.<br>\r\n <em>Horario de atenci\u00f3n: 08:00 a 13:00 horas - 15:00 a 18:00 horas.<\/em><br><br>\r\n\r\n <strong>No presencial:<\/strong><br>\r\n A trav\u00e9s de nuestro formulario web, el cual debe ser completado seg\u00fan los requisitos establecidos en el art\u00edculo 29 del Reglamento General de la Defensor\u00eda Universitaria.<br>\r\n <a href=\"https:\/\/facilita.gob.pe\/t\/38488\" class=\"btn-formulario\" target=\"_blank\" rel=\"noopener noreferrer\">Acceder al Formulario<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <script>\r\n document.addEventListener('DOMContentLoaded', function () {\r\n const faqItems = document.querySelectorAll('.faq-item');\r\n\r\n faqItems.forEach(item => {\r\n const question = item.querySelector('.faq-question');\r\n question.addEventListener('click', () => {\r\n const isOpen = item.classList.contains('active');\r\n\r\n \/\/ Opcional: Cierra todos los dem\u00e1s items\r\n \/\/ faqItems.forEach(i => i.classList.remove('active'));\r\n\r\n if (!isOpen) {\r\n item.classList.add('active');\r\n } else {\r\n item.classList.remove('active');\r\n }\r\n });\r\n });\r\n });\r\n <\/script>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-728dad9 elementor-widget elementor-widget-html\" data-id=\"728dad9\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"es\">\r\n<head>\r\n <meta charset=\"UTF-8\">\r\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n <title>Bot\u00f3n de Formulario - Defensor\u00eda<\/title>\r\n \r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Poppins:wght@400;600;700&display=swap\" rel=\"stylesheet\">\r\n\r\n <style>\r\n :root {\r\n --color-principal: #8A0F29;\r\n --color-principal-oscuro: #6A0A1F;\r\n --color-secundario: #2c3e50;\r\n --fuente-principal: 'Poppins', sans-serif;\r\n }\r\n\r\n body {\r\n font-family: var(--fuente-principal);\r\n background-color: #f4f7f9; \/* Fondo de ejemplo *\/\r\n margin: 0;\r\n }\r\n \r\n section {\r\n padding: 80px 20px;\r\n }\r\n .container {\r\n max-width: 1100px;\r\n margin: 0 auto;\r\n }\r\n\r\n \/* --- ESTILOS DEL COMPONENTE DE ACCI\u00d3N --- *\/\r\n .cta-section {\r\n background-color: var(--color-secundario);\r\n border-radius: 15px;\r\n padding: 50px;\r\n text-align: center;\r\n color: white;\r\n box-shadow: 0 10px 30px rgba(0,0,0,0.1);\r\n }\r\n\r\n .cta-section h2 {\r\n font-size: 2.2em;\r\n font-weight: 700;\r\n color: white;\r\n margin-top: 0;\r\n margin-bottom: 15px;\r\n }\r\n\r\n .cta-section p {\r\n font-size: 1.1em;\r\n opacity: 0.9;\r\n margin-bottom: 30px;\r\n }\r\n\r\n .btn-cta {\r\n display: inline-flex;\r\n align-items: center;\r\n gap: 10px;\r\n background-color: var(--color-principal);\r\n color: white;\r\n padding: 15px 35px;\r\n border-radius: 50px;\r\n text-decoration: none;\r\n font-weight: 700;\r\n font-size: 1.1em;\r\n transition: background-color 0.3s ease, transform 0.3s ease;\r\n }\r\n \r\n .btn-cta:hover {\r\n background-color: var(--color-principal-oscuro);\r\n transform: translateY(-3px);\r\n }\r\n\r\n .btn-cta svg {\r\n width: 24px;\r\n height: 24px;\r\n fill: white;\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n <section>\r\n <div class=\"container\">\r\n <div class=\"cta-section\">\r\n <h2>\u00bfNecesitas presentar una consulta o reclamo?<\/h2>\r\n <p>Utiliza nuestro formulario en l\u00ednea para registrar tu caso de manera formal y segura. Estamos aqu\u00ed para ayudarte.<\/p>\r\n \r\n \r\n <a href=\"https:\/\/facilita.gob.pe\/t\/38488\" class=\"btn-cta\" target=\"_blank\" rel=\"noopener noreferrer\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M20 4H4c-1.1 0-2 .9-2 2v12c0 1.1.9 2 2 2h16c1.1 0 2-.9 2-2V6c0-1.1-.9-2-2-2zm0 4.7-8 5.33L4 8.7V6.7l8 5.33 8-5.33v2z\"\/><\/svg>\r\n <span>Presenta tu Consulta Aqu\u00ed<\/span>\r\n <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-037315c elementor-widget elementor-widget-html\" data-id=\"037315c\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"es\">\r\n<head>\r\n <meta charset=\"UTF-8\">\r\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n <title>Finalidad - Defensor\u00eda Universitaria<\/title>\r\n \r\n \r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@400;500;700&family=Poppins:wght@400;600;700&display=swap\" rel=\"stylesheet\">\r\n \r\n\r\n <style>\r\n \/* --- CONFIGURACI\u00d3N GENERAL --- *\/\r\n :root {\r\n --color-principal: #8A0F29;\r\n --color-secundario: #2c3e50;\r\n --color-texto-parrafo: #333;\r\n --color-fondo-claro: #f4f7f9;\r\n --fuente-titulos: 'Poppins', sans-serif;\r\n --fuente-texto: 'Montserrat', sans-serif;\r\n }\r\n\r\n body {\r\n margin: 0;\r\n font-family: var(--fuente-texto);\r\n color: var(--color-texto-parrafo);\r\n line-height: 1.7;\r\n background-color: #fff; \/* Fondo para visualizar la secci\u00f3n *\/\r\n }\r\n\r\n .container {\r\n max-width: 1100px;\r\n margin: 0 auto;\r\n padding: 0 20px;\r\n }\r\n \r\n section {\r\n padding: 80px 0;\r\n overflow: hidden;\r\n }\r\n \r\n .section-title {\r\n text-align: center;\r\n font-size: 2.5em;\r\n margin-bottom: 60px;\r\n position: relative;\r\n color: var(--color-secundario);\r\n font-family: var(--fuente-titulos);\r\n }\r\n\r\n .section-title::after {\r\n content: '';\r\n position: absolute;\r\n bottom: -15px;\r\n left: 50%;\r\n transform: translateX(-50%);\r\n width: 70px;\r\n height: 4px;\r\n background-color: var(--color-principal);\r\n border-radius: 2px;\r\n }\r\n\r\n \/* --- ESTILOS DE LA SECCI\u00d3N DE FINALIDAD --- *\/\r\n .finalidad-section {\r\n background-color: #fff; \/* Fondo blanco para esta secci\u00f3n *\/\r\n }\r\n\r\n .finalidad-grid {\r\n display: grid;\r\n grid-template-columns: repeat(3, 1fr);\r\n gap: 30px;\r\n }\r\n \r\n .finalidad-card {\r\n background-color: var(--color-fondo-claro);\r\n padding: 40px 30px;\r\n text-align: center;\r\n border-radius: 10px;\r\n border-bottom: 4px solid transparent;\r\n transition: transform 0.3s ease, border-color 0.3s ease;\r\n }\r\n \r\n .finalidad-card:hover {\r\n transform: translateY(-8px);\r\n border-color: var(--color-principal);\r\n }\r\n\r\n .finalidad-icon {\r\n margin-bottom: 25px;\r\n }\r\n\r\n .finalidad-icon svg {\r\n width: 50px;\r\n height: 50px;\r\n fill: var(--color-principal);\r\n }\r\n\r\n .finalidad-card h3 {\r\n font-family: var(--fuente-titulos);\r\n font-size: 1.4em;\r\n color: var(--color-secundario);\r\n margin-top: 0;\r\n margin-bottom: 15px;\r\n }\r\n\r\n .finalidad-card p {\r\n margin-top: 0;\r\n font-size: 0.95em;\r\n line-height: 1.7;\r\n color: #555;\r\n }\r\n\r\n \/* --- DISE\u00d1O ADAPTABLE --- *\/\r\n @media (max-width: 900px) {\r\n .finalidad-grid {\r\n grid-template-columns: 1fr; \/* Una sola columna en m\u00f3vil *\/\r\n }\r\n }\r\n \r\n @media (max-width: 768px) {\r\n .section-title {\r\n font-size: 2em;\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n \r\n \r\n \r\n <section class=\"finalidad-section\">\r\n <div class=\"container\">\r\n <h2 class=\"section-title\">Finalidad<\/h2>\r\n <div class=\"finalidad-grid\">\r\n\r\n \r\n <div class=\"finalidad-card\">\r\n <div class=\"finalidad-icon\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M12 1L3 5v6c0 5.55 3.84 10.74 9 12 5.16-1.26 9-6.45 9-12V5l-9-4z\"\/><\/svg>\r\n <\/div>\r\n <h3>Proteger Derechos<\/h3>\r\n <p>Tutelar y proteger los derechos individuales de la comunidad universitaria (docentes, estudiantes, graduados y personal administrativo).<\/p>\r\n <\/div>\r\n\r\n \r\n <div class=\"finalidad-card\">\r\n <div class=\"finalidad-icon\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M12 2C6.48 2 2 6.48 2 12s4.48 10 10 10 10-4.48 10-10S17.52 2 12 2zm-2 15l-5-5 1.41-1.41L10 14.17l7.59-7.59L19 8l-9 9z\"\/><\/svg>\r\n <\/div>\r\n <h3>Velar por el Cumplimiento<\/h3>\r\n <p>Asegurar que las autoridades y unidades org\u00e1nicas de la UNAH cumplan adecuadamente con sus competencias y funciones, seg\u00fan la Ley Universitaria y otras normativas.<\/p>\r\n <\/div>\r\n\r\n \r\n <div class=\"finalidad-card\">\r\n <div class=\"finalidad-icon\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M15.5 12c2.21 0 4-1.79 4-4s-1.79-4-4-4-4 1.79-4 4 1.79 4 4 4zm-7 0c2.21 0 4-1.79 4-4s-1.79-4-4-4-4 1.79-4 4 1.79 4 4 4zm7 2h-1.07c-1.63.82-3.37.82-5 0H8.5c-2.49 0-4.5 2.01-4.5 4.5V20h16v-1.5c0-2.49-2.01-4.5-4.5-4.5z\"\/><\/svg>\r\n <\/div>\r\n <h3>Actuar como Mediador<\/h3>\r\n <p>Servir como una instancia mediadora o conciliadora para buscar una soluci\u00f3n ante denuncias, reclamos o quejas de la comunidad universitaria.<\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb2c398 elementor-widget elementor-widget-html\" data-id=\"eb2c398\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"es\">\r\n<head>\r\n <meta charset=\"UTF-8\">\r\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n <title>Flujograma - Defensor\u00eda<\/title>\r\n\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Poppins:wght@400;600;700&display=swap\" rel=\"stylesheet\">\r\n\r\n <style>\r\n :root {\r\n --color-principal: #8A0F29;\r\n --color-secundario: #2c3e50;\r\n --fuente-principal: 'Poppins', sans-serif;\r\n --color-fondo-claro: #f4f7f9;\r\n }\r\n\r\n body {\r\n font-family: var(--fuente-principal);\r\n background-color: #fff; \/* Fondo de ejemplo *\/\r\n margin: 0;\r\n }\r\n\r\n section {\r\n padding: 80px 20px;\r\n }\r\n .container {\r\n max-width: 1100px;\r\n margin: 0 auto;\r\n }\r\n\r\n \/* --- ESTILOS DE LA SECCI\u00d3N DEL FLUJOGRAMA --- *\/\r\n .flujograma-section {\r\n background-color: var(--color-fondo-claro);\r\n text-align: center;\r\n }\r\n\r\n .section-title {\r\n font-size: 2.5em;\r\n font-weight: 700;\r\n color: var(--color-secundario);\r\n margin-top: 0;\r\n margin-bottom: 50px;\r\n position: relative;\r\n display: inline-block;\r\n }\r\n\r\n .section-title::after {\r\n content: '';\r\n position: absolute;\r\n bottom: -15px;\r\n left: 50%;\r\n transform: translateX(-50%);\r\n width: 70px;\r\n height: 4px;\r\n background-color: var(--color-principal);\r\n border-radius: 2px;\r\n }\r\n \r\n .flujograma-container {\r\n max-width: 900px; \/* Ancho m\u00e1ximo para la imagen *\/\r\n margin: 0 auto;\r\n background-color: #fff;\r\n padding: 20px;\r\n border-radius: 15px;\r\n box-shadow: 0 10px 30px rgba(0,0,0,0.1);\r\n }\r\n\r\n .flujograma-container img {\r\n max-width: 100%;\r\n height: auto;\r\n display: block; \/* Elimina espacios extra debajo de la imagen *\/\r\n border-radius: 8px; \/* Redondeo leve a la imagen misma *\/\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n <section class=\"flujograma-section\">\r\n <div class=\"container\">\r\n <h2 class=\"section-title\">Flujograma de Atenci\u00f3n<\/h2>\r\n \r\n \r\n <div class=\"flujograma-container\">\r\n <img decoding=\"async\" src=\"https:\/\/portal.unah.edu.pe\/wp-content\/uploads\/2025\/11\/FLUJOGRAMA-DEFENSORIA_page-0001.jpg\" alt=\"Flujograma del Proceso de Atenci\u00f3n de la Defensor\u00eda Universitaria\">\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a7db43f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a7db43f\" data-element_type=\"section\" data-settings=\"{"background_background":"classic"}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1af605b\" data-id=\"1af605b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b6390d4 elementor-widget elementor-widget-html\" data-id=\"b6390d4\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"es\">\r\n<head>\r\n <meta charset=\"UTF-8\">\r\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n <title>Reglamento - Defensor\u00eda Universitaria<\/title>\r\n \r\n \r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@400;500;700&family=Poppins:wght@400;600;700&display=swap\" rel=\"stylesheet\">\r\n \r\n\r\n <style>\r\n \/* --- CONFIGURACI\u00d3N GENERAL --- *\/\r\n :root {\r\n --color-principal: #8A0F29;\r\n --color-principal-oscuro: #6A0A1F;\r\n --color-secundario: #2c3e50;\r\n --color-texto-parrafo: #333;\r\n --color-fondo-claro: #f4f7f9;\r\n --fuente-titulos: 'Poppins', sans-serif;\r\n --fuente-texto: 'Montserrat', sans-serif;\r\n }\r\n\r\n body {\r\n margin: 0;\r\n font-family: var(--fuente-texto);\r\n color: var(--color-texto-parrafo);\r\n line-height: 1.7;\r\n background-color: #fff; \/* Fondo para visualizar la secci\u00f3n *\/\r\n }\r\n\r\n .container {\r\n max-width: 1100px;\r\n margin: 0 auto;\r\n padding: 0 20px;\r\n }\r\n \r\n section {\r\n padding: 80px 0;\r\n overflow: hidden;\r\n }\r\n\r\n \/* --- ESTILOS DE LA SECCI\u00d3N DE REGLAMENTO --- *\/\r\n .reglamento-section {\r\n background-color: var(--color-secundario);\r\n color: white;\r\n }\r\n\r\n .reglamento-content {\r\n text-align: center;\r\n max-width: 700px;\r\n margin: 0 auto;\r\n }\r\n\r\n .reglamento-content h2 {\r\n font-family: var(--fuente-titulos);\r\n font-size: 2.5em;\r\n font-weight: 700;\r\n color: white;\r\n margin-top: 0;\r\n margin-bottom: 15px;\r\n }\r\n\r\n .reglamento-content p {\r\n font-size: 1.1em;\r\n margin-bottom: 30px;\r\n opacity: 0.9;\r\n }\r\n\r\n .btn-reglamento {\r\n display: inline-flex;\r\n align-items: center;\r\n gap: 10px;\r\n background-color: var(--color-principal);\r\n color: white;\r\n padding: 15px 35px;\r\n border-radius: 50px;\r\n text-decoration: none;\r\n font-weight: 700;\r\n font-family: var(--fuente-titulos);\r\n font-size: 1.1em;\r\n transition: background-color 0.3s ease, transform 0.3s ease;\r\n }\r\n \r\n .btn-reglamento:hover {\r\n background-color: var(--color-principal-oscuro);\r\n transform: translateY(-3px);\r\n }\r\n\r\n .btn-reglamento svg {\r\n width: 24px;\r\n height: 24px;\r\n fill: white;\r\n }\r\n \r\n \/* --- DISE\u00d1O ADAPTABLE --- *\/\r\n @media (max-width: 768px) {\r\n .reglamento-content h2 {\r\n font-size: 2em;\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n \r\n \r\n \r\n <section class=\"reglamento-section\">\r\n <div class=\"container\">\r\n <div class=\"reglamento-content\">\r\n <h2>Reglamento General de la Defensor\u00eda Universitaria<\/h2>\r\n <p>Accede al documento oficial que rige nuestras funciones, competencias y los procedimientos de atenci\u00f3n para la comunidad universitaria.<\/p>\r\n <a href=\"https:\/\/drive.google.com\/file\/d\/1Hw_165X3FtC7lFtSnJSnxPyera-PDRCU\/view?pli=1\" class=\"btn-reglamento\" target=\"_blank\" rel=\"noopener noreferrer\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M5,20H19V18H5M19,9H15V3H9V9H5L12,16L19,9Z\" \/><\/svg>\r\n <span>Descargar Reglamento<\/span>\r\n <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Defensor\u00eda Universitaria – UNAH \u00bfQu\u00e9 es la Defensor\u00eda Universitaria? La Defensor\u00eda Universitaria es un \u00f3rgano especial que tiene por finalidad la tutela de los derechos individuales de los miembros de la comunidad universitaria, manteniendo el principio de autoridad responsable, en concordancia con los principios y valores de la UNAH y la Ley Universitaria N\u00b0 30220. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15369","page","type-page","status-publish","hentry"],"yoast_head":"\n<title>Defensor\u00eda Universitaria - UNAH - Universidad Nacional Aut\u00f3noma de Huanta<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/portal.unah.edu.pe\/?page_id=15369\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Defensor\u00eda Universitaria\" \/>\n<meta property=\"og:description\" content=\"Defensor\u00eda Universitaria – UNAH \u00bfQu\u00e9 es la Defensor\u00eda Universitaria? La Defensor\u00eda Universitaria es un \u00f3rgano especial que tiene por finalidad la tutela de los derechos individuales de los miembros de la comunidad universitaria, manteniendo el principio de autoridad responsable, en concordancia con los principios y valores de la UNAH y la Ley Universitaria N\u00b0 30220. 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\n\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n Defensor\u00eda Universitaria - UNAH<\/title>\r\n \r\n \r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@400;500;700&family=Poppins:wght@400;600;700&display=swap\" rel=\"stylesheet\">\r\n \r\n\r\n <style>\r\n \/* --- CONFIGURACI\u00d3N GENERAL --- *\/\r\n :root {\r\n --color-principal: #8A0F29; \/* Vino institucional *\/\r\n --color-secundario: #2c3e50; \/* Azul oscuro para textos *\/\r\n --color-texto-parrafo: #333; \/* Gris oscuro para p\u00e1rrafos *\/\r\n --color-fondo-claro: #f4f7f9; \/* Gris muy claro para fondos *\/\r\n --fuente-titulos: 'Poppins', sans-serif;\r\n --fuente-texto: 'Montserrat', sans-serif;\r\n }\r\n\r\n body {\r\n margin: 0;\r\n font-family: var(--fuente-texto);\r\n color: var(--color-texto-parrafo);\r\n line-height: 1.7;\r\n }\r\n\r\n .container {\r\n max-width: 1100px;\r\n margin: 0 auto;\r\n padding: 0 20px;\r\n }\r\n \r\n section {\r\n padding: 80px 0;\r\n overflow: hidden;\r\n }\r\n \r\n \/* --- ESTILOS PARA LA SECCI\u00d3N DE INTRODUCCI\u00d3N --- *\/\r\n .intro-defensoria {\r\n background-color: #fff;\r\n }\r\n\r\n .intro-grid {\r\n display: grid;\r\n grid-template-columns: 1fr 1fr;\r\n gap: 60px;\r\n align-items: center;\r\n }\r\n\r\n .intro-imagen-container {\r\n border-radius: 15px;\r\n overflow: hidden;\r\n box-shadow: 0 15px 30px rgba(0,0,0,0.1);\r\n }\r\n\r\n .intro-imagen-container img {\r\n width: 100%;\r\n height: 100%;\r\n object-fit: cover;\r\n display: block;\r\n }\r\n \r\n .intro-texto h2 {\r\n font-family: var(--fuente-titulos);\r\n font-size: 2.5em;\r\n font-weight: 700;\r\n color: var(--color-secundario);\r\n margin-top: 0;\r\n margin-bottom: 20px;\r\n }\r\n\r\n .intro-texto .highlight {\r\n color: var(--color-principal);\r\n }\r\n \r\n .intro-texto p {\r\n font-size: 1.1em;\r\n margin-bottom: 0;\r\n }\r\n \r\n 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principios y valores de la UNAH y la Ley Universitaria N\u00b0 30220.\r\n <\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6ee0f31 elementor-widget elementor-widget-html\" data-id=\"6ee0f31\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"es\">\r\n<head>\r\n <meta charset=\"UTF-8\">\r\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n <title>Principios de Actuaci\u00f3n - Defensor\u00eda Universitaria<\/title>\r\n \r\n \r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@400;500;700&family=Poppins:wght@400;600;700&display=swap\" rel=\"stylesheet\">\r\n \r\n\r\n <style>\r\n \/* --- CONFIGURACI\u00d3N GENERAL --- *\/\r\n :root {\r\n --color-principal: #8A0F29;\r\n --color-secundario: #2c3e50;\r\n --color-texto-parrafo: #333;\r\n --color-fondo-claro: #f4f7f9;\r\n --fuente-titulos: 'Poppins', sans-serif;\r\n --fuente-texto: 'Montserrat', sans-serif;\r\n }\r\n\r\n body {\r\n margin: 0;\r\n font-family: var(--fuente-texto);\r\n color: var(--color-texto-parrafo);\r\n line-height: 1.7;\r\n background-color: var(--color-fondo-claro); \/* Fondo para visualizar la secci\u00f3n *\/\r\n }\r\n\r\n .container {\r\n max-width: 1100px;\r\n margin: 0 auto;\r\n padding: 0 20px;\r\n }\r\n \r\n section {\r\n padding: 80px 0;\r\n overflow: hidden;\r\n }\r\n \r\n .section-title {\r\n text-align: center;\r\n font-size: 2.5em;\r\n margin-bottom: 60px;\r\n position: relative;\r\n color: var(--color-secundario);\r\n font-family: var(--fuente-titulos);\r\n }\r\n\r\n .section-title::after {\r\n content: '';\r\n position: absolute;\r\n bottom: -15px;\r\n left: 50%;\r\n transform: translateX(-50%);\r\n width: 70px;\r\n height: 4px;\r\n background-color: var(--color-principal);\r\n border-radius: 2px;\r\n }\r\n\r\n \/* --- ESTILOS DE LA SECCI\u00d3N DE PRINCIPIOS --- *\/\r\n .principios-section {\r\n background-color: var(--color-fondo-claro);\r\n }\r\n\r\n .principios-grid {\r\n display: grid;\r\n grid-template-columns: 1fr 1fr;\r\n gap: 40px 50px; \/* Espacio vertical y horizontal *\/\r\n }\r\n \r\n .principio-item {\r\n display: flex;\r\n align-items: flex-start;\r\n gap: 20px;\r\n }\r\n \r\n .principio-icon {\r\n flex-shrink: 0; \/* Evita que el icono se encoja *\/\r\n background-color: #fff;\r\n border-radius: 50%;\r\n width: 60px;\r\n height: 60px;\r\n display: flex;\r\n align-items: center;\r\n justify-content: center;\r\n box-shadow: 0 4px 10px rgba(0,0,0,0.05);\r\n }\r\n \r\n .principio-icon svg {\r\n width: 30px;\r\n height: 30px;\r\n fill: var(--color-principal);\r\n }\r\n\r\n .principio-text h3 {\r\n font-family: var(--fuente-titulos);\r\n font-size: 1.3em;\r\n color: var(--color-secundario);\r\n margin-top: 0;\r\n margin-bottom: 5px;\r\n }\r\n\r\n .principio-text p {\r\n margin-top: 0;\r\n font-size: 0.95em;\r\n line-height: 1.6;\r\n }\r\n\r\n \/* --- DISE\u00d1O ADAPTABLE --- *\/\r\n @media (max-width: 768px) {\r\n .section-title {\r\n font-size: 2em;\r\n }\r\n .principios-grid {\r\n grid-template-columns: 1fr; \/* Una sola columna en m\u00f3vil *\/\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n \r\n \r\n \r\n <section class=\"principios-section\">\r\n <div class=\"container\">\r\n <h2 class=\"section-title\">Principios de Actuaci\u00f3n<\/h2>\r\n <div class=\"principios-grid\">\r\n\r\n \r\n <div class=\"principio-item\">\r\n <div class=\"principio-icon\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M12 2C6.48 2 2 6.48 2 12s4.48 10 10 10 10-4.48 10-10S17.52 2 12 2zm0 18c-4.41 0-8-3.59-8-8s3.59-8 8-8 8 3.59 8 8-3.59 8-8 8zm-2.75-6.07L7.5 16.5l-1.41-1.41L8.25 13H5v-2h3.25L6.09 8.91 7.5 7.5l1.75 2.57L11 11.5V5h2v6.5L14.75 9.93 16.5 7.5l1.41 1.41L15.75 11H19v2h-3.25l2.16 2.09-1.41 1.41-1.75-2.57L13 13.5V19h-2v-6.5l-1.75 1.57z\"\/><\/svg>\r\n <\/div>\r\n <div class=\"principio-text\">\r\n <h3>Imparcialidad<\/h3>\r\n <p>El Defensor Universitario act\u00faa con objetividad, basando sus decisiones en los hechos y la normativa sin mostrar preferencia ni prejuicio hacia ninguna de las partes.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"principio-item\">\r\n <div class=\"principio-icon\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M12 1L3 5v6c0 5.55 3.84 10.74 9 12 5.16-1.26 9-6.45 9-12V5l-9-4zm0 10.99h7c-.53 4.12-3.28 7.79-7 8.94V12H5V6.3l7-3.11v8.8z\"\/><\/svg>\r\n <\/div>\r\n <div class=\"principio-text\">\r\n <h3>Independencia y Autonom\u00eda<\/h3>\r\n <p>El Defensor Universitario no recibir\u00e1 instrucciones de ninguna autoridad y tomar\u00e1 sus decisiones de forma libre sin recibir ninguna influencia externa.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"principio-item\">\r\n <div class=\"principio-icon\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M18 8h-1V6c0-2.76-2.24-5-5-5S7 3.24 7 6v2H6c-1.1 0-2 .9-2 2v10c0 1.1.9 2 2 2h12c1.1 0 2-.9 2-2V10c0-1.1-.9-2-2-2zm-6-3c1.66 0 3 1.34 3 3v2H9V6c0-1.66 1.34-3 3-3zm6 15H6V10h12v10zM12 17c1.1 0 2-.9 2-2s-.9-2-2-2-2 .9-2 2 .9 2 2 2z\"\/><\/svg>\r\n <\/div>\r\n <div class=\"principio-text\">\r\n <h3>Confidencialidad<\/h3>\r\n <p>El Defensor Universitario procede con absoluta discreci\u00f3n y prudencia, a fin de asegurar y salvaguardar la integridad moral del denunciante, de la UNAH y sus colaboradores.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"principio-item\">\r\n <div class=\"principio-icon\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M12 2C6.48 2 2 6.48 2 12s4.48 10 10 10 10-4.48 10-10S17.52 2 12 2zm-2 15l-5-5 1.41-1.41L10 14.17l7.59-7.59L19 8l-9 9z\"\/><\/svg>\r\n <\/div>\r\n <div class=\"principio-text\">\r\n <h3>Autoridad Responsable<\/h3>\r\n <p>Se vincula al cumplimiento de las obligaciones y principios exigibles a las autoridades universitarias, a fin de evitar cualquier tipo de transgresi\u00f3n a los derechos individuales.<\/p>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"principio-item\">\r\n <div class=\"principio-icon\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M14 2H6c-1.1 0-1.99.9-1.99 2L4 20c0 1.1.89 2 1.99 2H18c1.1 0 2-.9 2-2V8l-6-6zm2 16H8v-2h8v2zm0-4H8v-2h8v2zm-3-5V3.5L18.5 9H13z\"\/><\/svg>\r\n <\/div>\r\n <div class=\"principio-text\">\r\n <h3>Supletoriedad<\/h3>\r\n <p>El Defensor Universitario aplicar\u00e1 los principios de la Ley del Procedimiento Administrativo General, interpretando las normas con enfoque en el inter\u00e9s p\u00fablico.<\/p>\r\n <\/div>\r\n <\/div>\r\n \r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fd05fb elementor-widget elementor-widget-html\" data-id=\"3fd05fb\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"es\">\r\n<head>\r\n <meta charset=\"UTF-8\">\r\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n <title>Preguntas Frecuentes - Defensor\u00eda Universitaria<\/title>\r\n \r\n \r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@400;500;700&family=Poppins:wght@400;600;700&display=swap\" rel=\"stylesheet\">\r\n \r\n\r\n <style>\r\n \/* --- CONFIGURACI\u00d3N GENERAL --- *\/\r\n :root {\r\n --color-principal: #8A0F29;\r\n --color-principal-oscuro: #6A0A1F;\r\n --color-secundario: #2c3e50;\r\n --color-texto-parrafo: #333;\r\n --color-fondo-claro: #f4f7f9;\r\n --fuente-titulos: 'Poppins', sans-serif;\r\n --fuente-texto: 'Montserrat', sans-serif;\r\n }\r\n\r\n body {\r\n margin: 0;\r\n font-family: var(--fuente-texto);\r\n color: var(--color-texto-parrafo);\r\n line-height: 1.7;\r\n background-color: #fff; \/* Fondo para visualizar la secci\u00f3n *\/\r\n }\r\n\r\n .container {\r\n max-width: 900px; \/* Un poco m\u00e1s estrecho para mejor legibilidad *\/\r\n margin: 0 auto;\r\n padding: 0 20px;\r\n }\r\n \r\n section {\r\n padding: 80px 0;\r\n overflow: hidden;\r\n }\r\n \r\n .section-title {\r\n text-align: center;\r\n font-size: 2.5em;\r\n margin-bottom: 60px;\r\n position: relative;\r\n color: var(--color-secundario);\r\n font-family: var(--fuente-titulos);\r\n }\r\n\r\n .section-title::after {\r\n content: '';\r\n position: absolute;\r\n bottom: -15px;\r\n left: 50%;\r\n transform: translateX(-50%);\r\n width: 70px;\r\n height: 4px;\r\n background-color: var(--color-principal);\r\n border-radius: 2px;\r\n }\r\n\r\n \/* --- ESTILOS DEL ACORDE\u00d3N --- *\/\r\n .faq-accordion .faq-item {\r\n background-color: #fff;\r\n border: 1px solid #e0e0e0;\r\n border-radius: 8px;\r\n margin-bottom: 15px;\r\n overflow: hidden;\r\n }\r\n\r\n .faq-question {\r\n background: none;\r\n border: none;\r\n width: 100%;\r\n display: flex;\r\n justify-content: space-between;\r\n align-items: center;\r\n padding: 20px;\r\n cursor: pointer;\r\n font-family: var(--fuente-titulos);\r\n font-size: 1.1em;\r\n font-weight: 600;\r\n color: var(--color-secundario);\r\n text-align: left;\r\n }\r\n\r\n .faq-question:hover {\r\n background-color: var(--color-fondo-claro);\r\n }\r\n \r\n .faq-icon {\r\n font-size: 1.5em;\r\n font-weight: bold;\r\n color: var(--color-principal);\r\n transition: transform 0.3s ease;\r\n }\r\n\r\n .faq-answer {\r\n max-height: 0;\r\n overflow: hidden;\r\n transition: max-height 0.4s ease-in-out, padding 0.4s ease-in-out;\r\n }\r\n \r\n .faq-answer-content {\r\n padding: 0 20px 20px 20px;\r\n font-size: 0.95em;\r\n }\r\n \r\n .faq-answer-content ul {\r\n padding-left: 20px;\r\n margin-top: 10px;\r\n }\r\n \r\n .faq-answer-content strong {\r\n color: var(--color-secundario);\r\n font-weight: 700;\r\n }\r\n\r\n \/* Estilo para el estado activo *\/\r\n .faq-item.active .faq-answer {\r\n max-height: 1000px; \/* Un valor alto para permitir cualquier contenido *\/\r\n }\r\n \r\n .faq-item.active .faq-icon {\r\n transform: rotate(45deg);\r\n }\r\n\r\n \/* Bot\u00f3n de acci\u00f3n *\/\r\n .btn-formulario {\r\n display: inline-block;\r\n background-color: var(--color-principal);\r\n color: white;\r\n padding: 12px 30px;\r\n border-radius: 50px;\r\n text-decoration: none;\r\n font-weight: 600;\r\n font-family: var(--fuente-titulos);\r\n margin-top: 20px;\r\n transition: background-color 0.3s ease;\r\n }\r\n .btn-formulario:hover {\r\n background-color: var(--color-principal-oscuro);\r\n }\r\n\r\n \/* --- DISE\u00d1O ADAPTABLE --- *\/\r\n @media (max-width: 768px) {\r\n .section-title {\r\n font-size: 2em;\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n \r\n \r\n \r\n <section class=\"faq-section\">\r\n <div class=\"container\">\r\n <h2 class=\"section-title\">Preguntas Frecuentes<\/h2>\r\n <div class=\"faq-accordion\">\r\n\r\n \r\n <div class=\"faq-item\">\r\n <button class=\"faq-question\">\r\n <span>\u00bfQui\u00e9nes son los miembros de la comunidad universitaria y a qui\u00e9nes atiende?<\/span>\r\n <span class=\"faq-icon\">+<\/span>\r\n <\/button>\r\n <div class=\"faq-answer\">\r\n <div class=\"faq-answer-content\">\r\n La Defensor\u00eda atiende a:\r\n <ul>\r\n <li><strong>Estudiantes de pregrado<\/strong> que se encuentran matriculados.<\/li>\r\n <li><strong>Docentes<\/strong> ordinarios, extraordinarios, contratados, jefes de pr\u00e1ctica, ayudantes de c\u00e1tedra y de laboratorio, con contrato vigente.<\/li>\r\n <li><strong>Trabajadores administrativos<\/strong> en actividad bajo cualquier modalidad de contrataci\u00f3n.<\/li>\r\n <li><strong>Graduados<\/strong> que realizan distintas gestiones en la UNAH.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-item\">\r\n <button class=\"faq-question\">\r\n <span>\u00bfCu\u00e1les son los procedimientos a cargo del Defensor Universitario?<\/span>\r\n <span class=\"faq-icon\">+<\/span>\r\n <\/button>\r\n <div class=\"faq-answer\">\r\n <div class=\"faq-answer-content\">\r\n <strong>Denuncias:<\/strong> Puesta en conocimiento de hechos vinculados con la vulneraci\u00f3n de derechos individuales, siempre que no est\u00e9n siendo vistas por otro \u00f3rgano competente.<br><br>\r\n <strong>Reclamos:<\/strong> Solicitud de actuaci\u00f3n frente a una inconformidad con la prestaci\u00f3n de servicios por parte de la UNAH.<br><br>\r\n <strong>Quejas:<\/strong> Disconformidad por defecto de tramitaci\u00f3n ocurrida en cualquier etapa de un procedimiento administrativo, una vez agotadas las v\u00edas disponibles.<br><br>\r\n <strong>Mediaci\u00f3n:<\/strong> B\u00fasqueda de consenso y soluci\u00f3n frente a una discrepancia entre dos partes.<br><br>\r\n <strong>Consultas:<\/strong> Resoluci\u00f3n de dudas sobre aspectos normativos y administrativos, y orientaci\u00f3n sobre c\u00f3mo enfocar un problema.<br><br>\r\n <strong>Sugerencias:<\/strong> Propuestas para mejorar los procesos y servicios que presta la UNAH.\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-item\">\r\n <button class=\"faq-question\">\r\n <span>\u00bfCu\u00e1les son los asuntos de no competencia de la Defensor\u00eda Universitaria?<\/span>\r\n <span class=\"faq-icon\">+<\/span>\r\n <\/button>\r\n <div class=\"faq-answer\">\r\n <div class=\"faq-answer-content\">\r\n No son de su competencia:\r\n <ul>\r\n <li>Denuncias relacionadas con medidas disciplinarias.<\/li>\r\n <li>Denuncias relacionadas con derechos de car\u00e1cter colectivo o derechos laborales.<\/li>\r\n <li>Denuncias referidas a evaluaciones acad\u00e9micas o del personal administrativo.<\/li>\r\n <li>Denuncias por hostigamiento sexual (competencia de otros \u00f3rganos).<\/li>\r\n <li>Infracciones que puedan impugnarse por otras v\u00edas ya establecidas.<\/li>\r\n <li>Casos que no hayan agotado todas las instancias previas.<\/li>\r\n <li>Casos que se encuentren dentro del plazo de atenci\u00f3n de los canales oficiales.<\/li>\r\n <li>Casos que ya se encuentren judicializados.<\/li>\r\n <\/ul>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-item\">\r\n <button class=\"faq-question\">\r\n <span>\u00bfQu\u00e9 informaci\u00f3n necesito presentar para ser atendido\/a?<\/span>\r\n <span class=\"faq-icon\">+<\/span>\r\n <\/button>\r\n <div class=\"faq-answer\">\r\n <div class=\"faq-answer-content\">\r\n Se necesita completar el formulario para tr\u00e1mite en la Defensor\u00eda Universitaria, que se encuentra en el anexo N\u00b0 1 del Reglamento General. Este debe incluir: datos personales, motivo, descripci\u00f3n de los hechos, derechos afectados, pretensiones, medios probatorios, lugar, fecha, firma y huella digital.\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n \r\n <div class=\"faq-item\">\r\n <button class=\"faq-question\">\r\n <span>\u00bfCu\u00e1les son los canales de atenci\u00f3n?<\/span>\r\n <span class=\"faq-icon\">+<\/span>\r\n <\/button>\r\n <div class=\"faq-answer\">\r\n <div class=\"faq-answer-content\">\r\n <strong>Presencial:<\/strong><br>\r\n Oficina de Defensor\u00eda, Ciudad universitaria Intay Av. Carlos Ch. Hiraoka s\/n, Luricocha - Huanta, en el tercer piso del pabell\u00f3n de la escuela profesional de IGA.<br>\r\n <em>Horario de atenci\u00f3n: 08:00 a 13:00 horas - 15:00 a 18:00 horas.<\/em><br><br>\r\n\r\n <strong>No presencial:<\/strong><br>\r\n A trav\u00e9s de nuestro formulario web, el cual debe ser completado seg\u00fan los requisitos establecidos en el art\u00edculo 29 del Reglamento General de la Defensor\u00eda Universitaria.<br>\r\n <a href=\"https:\/\/facilita.gob.pe\/t\/38488\" class=\"btn-formulario\" target=\"_blank\" rel=\"noopener noreferrer\">Acceder al Formulario<\/a>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n \r\n <script>\r\n document.addEventListener('DOMContentLoaded', function () {\r\n const faqItems = document.querySelectorAll('.faq-item');\r\n\r\n faqItems.forEach(item => {\r\n const question = item.querySelector('.faq-question');\r\n question.addEventListener('click', () => {\r\n const isOpen = item.classList.contains('active');\r\n\r\n \/\/ Opcional: Cierra todos los dem\u00e1s items\r\n \/\/ faqItems.forEach(i => i.classList.remove('active'));\r\n\r\n if (!isOpen) {\r\n item.classList.add('active');\r\n } else {\r\n item.classList.remove('active');\r\n }\r\n });\r\n });\r\n });\r\n <\/script>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-728dad9 elementor-widget elementor-widget-html\" data-id=\"728dad9\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"es\">\r\n<head>\r\n <meta charset=\"UTF-8\">\r\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n <title>Bot\u00f3n de Formulario - Defensor\u00eda<\/title>\r\n \r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Poppins:wght@400;600;700&display=swap\" rel=\"stylesheet\">\r\n\r\n <style>\r\n :root {\r\n --color-principal: #8A0F29;\r\n --color-principal-oscuro: #6A0A1F;\r\n --color-secundario: #2c3e50;\r\n --fuente-principal: 'Poppins', sans-serif;\r\n }\r\n\r\n body {\r\n font-family: var(--fuente-principal);\r\n background-color: #f4f7f9; \/* Fondo de ejemplo *\/\r\n margin: 0;\r\n }\r\n \r\n section {\r\n padding: 80px 20px;\r\n }\r\n .container {\r\n max-width: 1100px;\r\n margin: 0 auto;\r\n }\r\n\r\n \/* --- ESTILOS DEL COMPONENTE DE ACCI\u00d3N --- *\/\r\n .cta-section {\r\n background-color: var(--color-secundario);\r\n border-radius: 15px;\r\n padding: 50px;\r\n text-align: center;\r\n color: white;\r\n box-shadow: 0 10px 30px rgba(0,0,0,0.1);\r\n }\r\n\r\n .cta-section h2 {\r\n font-size: 2.2em;\r\n font-weight: 700;\r\n color: white;\r\n margin-top: 0;\r\n margin-bottom: 15px;\r\n }\r\n\r\n .cta-section p {\r\n font-size: 1.1em;\r\n opacity: 0.9;\r\n margin-bottom: 30px;\r\n }\r\n\r\n .btn-cta {\r\n display: inline-flex;\r\n align-items: center;\r\n gap: 10px;\r\n background-color: var(--color-principal);\r\n color: white;\r\n padding: 15px 35px;\r\n border-radius: 50px;\r\n text-decoration: none;\r\n font-weight: 700;\r\n font-size: 1.1em;\r\n transition: background-color 0.3s ease, transform 0.3s ease;\r\n }\r\n \r\n .btn-cta:hover {\r\n background-color: var(--color-principal-oscuro);\r\n transform: translateY(-3px);\r\n }\r\n\r\n .btn-cta svg {\r\n width: 24px;\r\n height: 24px;\r\n fill: white;\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n <section>\r\n <div class=\"container\">\r\n <div class=\"cta-section\">\r\n <h2>\u00bfNecesitas presentar una consulta o reclamo?<\/h2>\r\n <p>Utiliza nuestro formulario en l\u00ednea para registrar tu caso de manera formal y segura. Estamos aqu\u00ed para ayudarte.<\/p>\r\n \r\n \r\n <a href=\"https:\/\/facilita.gob.pe\/t\/38488\" class=\"btn-cta\" target=\"_blank\" rel=\"noopener noreferrer\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M20 4H4c-1.1 0-2 .9-2 2v12c0 1.1.9 2 2 2h16c1.1 0 2-.9 2-2V6c0-1.1-.9-2-2-2zm0 4.7-8 5.33L4 8.7V6.7l8 5.33 8-5.33v2z\"\/><\/svg>\r\n <span>Presenta tu Consulta Aqu\u00ed<\/span>\r\n <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-037315c elementor-widget elementor-widget-html\" data-id=\"037315c\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"es\">\r\n<head>\r\n <meta charset=\"UTF-8\">\r\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n <title>Finalidad - Defensor\u00eda Universitaria<\/title>\r\n \r\n \r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@400;500;700&family=Poppins:wght@400;600;700&display=swap\" rel=\"stylesheet\">\r\n \r\n\r\n <style>\r\n \/* --- CONFIGURACI\u00d3N GENERAL --- *\/\r\n :root {\r\n --color-principal: #8A0F29;\r\n --color-secundario: #2c3e50;\r\n --color-texto-parrafo: #333;\r\n --color-fondo-claro: #f4f7f9;\r\n --fuente-titulos: 'Poppins', sans-serif;\r\n --fuente-texto: 'Montserrat', sans-serif;\r\n }\r\n\r\n body {\r\n margin: 0;\r\n font-family: var(--fuente-texto);\r\n color: var(--color-texto-parrafo);\r\n line-height: 1.7;\r\n background-color: #fff; \/* Fondo para visualizar la secci\u00f3n *\/\r\n }\r\n\r\n .container {\r\n max-width: 1100px;\r\n margin: 0 auto;\r\n padding: 0 20px;\r\n }\r\n \r\n section {\r\n padding: 80px 0;\r\n overflow: hidden;\r\n }\r\n \r\n .section-title {\r\n text-align: center;\r\n font-size: 2.5em;\r\n margin-bottom: 60px;\r\n position: relative;\r\n color: var(--color-secundario);\r\n font-family: var(--fuente-titulos);\r\n }\r\n\r\n .section-title::after {\r\n content: '';\r\n position: absolute;\r\n bottom: -15px;\r\n left: 50%;\r\n transform: translateX(-50%);\r\n width: 70px;\r\n height: 4px;\r\n background-color: var(--color-principal);\r\n border-radius: 2px;\r\n }\r\n\r\n \/* --- ESTILOS DE LA SECCI\u00d3N DE FINALIDAD --- *\/\r\n .finalidad-section {\r\n background-color: #fff; \/* Fondo blanco para esta secci\u00f3n *\/\r\n }\r\n\r\n .finalidad-grid {\r\n display: grid;\r\n grid-template-columns: repeat(3, 1fr);\r\n gap: 30px;\r\n }\r\n \r\n .finalidad-card {\r\n background-color: var(--color-fondo-claro);\r\n padding: 40px 30px;\r\n text-align: center;\r\n border-radius: 10px;\r\n border-bottom: 4px solid transparent;\r\n transition: transform 0.3s ease, border-color 0.3s ease;\r\n }\r\n \r\n .finalidad-card:hover {\r\n transform: translateY(-8px);\r\n border-color: var(--color-principal);\r\n }\r\n\r\n .finalidad-icon {\r\n margin-bottom: 25px;\r\n }\r\n\r\n .finalidad-icon svg {\r\n width: 50px;\r\n height: 50px;\r\n fill: var(--color-principal);\r\n }\r\n\r\n .finalidad-card h3 {\r\n font-family: var(--fuente-titulos);\r\n font-size: 1.4em;\r\n color: var(--color-secundario);\r\n margin-top: 0;\r\n margin-bottom: 15px;\r\n }\r\n\r\n .finalidad-card p {\r\n margin-top: 0;\r\n font-size: 0.95em;\r\n line-height: 1.7;\r\n color: #555;\r\n }\r\n\r\n \/* --- DISE\u00d1O ADAPTABLE --- *\/\r\n @media (max-width: 900px) {\r\n .finalidad-grid {\r\n grid-template-columns: 1fr; \/* Una sola columna en m\u00f3vil *\/\r\n }\r\n }\r\n \r\n @media (max-width: 768px) {\r\n .section-title {\r\n font-size: 2em;\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n \r\n \r\n \r\n <section class=\"finalidad-section\">\r\n <div class=\"container\">\r\n <h2 class=\"section-title\">Finalidad<\/h2>\r\n <div class=\"finalidad-grid\">\r\n\r\n \r\n <div class=\"finalidad-card\">\r\n <div class=\"finalidad-icon\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M12 1L3 5v6c0 5.55 3.84 10.74 9 12 5.16-1.26 9-6.45 9-12V5l-9-4z\"\/><\/svg>\r\n <\/div>\r\n <h3>Proteger Derechos<\/h3>\r\n <p>Tutelar y proteger los derechos individuales de la comunidad universitaria (docentes, estudiantes, graduados y personal administrativo).<\/p>\r\n <\/div>\r\n\r\n \r\n <div class=\"finalidad-card\">\r\n <div class=\"finalidad-icon\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M12 2C6.48 2 2 6.48 2 12s4.48 10 10 10 10-4.48 10-10S17.52 2 12 2zm-2 15l-5-5 1.41-1.41L10 14.17l7.59-7.59L19 8l-9 9z\"\/><\/svg>\r\n <\/div>\r\n <h3>Velar por el Cumplimiento<\/h3>\r\n <p>Asegurar que las autoridades y unidades org\u00e1nicas de la UNAH cumplan adecuadamente con sus competencias y funciones, seg\u00fan la Ley Universitaria y otras normativas.<\/p>\r\n <\/div>\r\n\r\n \r\n <div class=\"finalidad-card\">\r\n <div class=\"finalidad-icon\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M15.5 12c2.21 0 4-1.79 4-4s-1.79-4-4-4-4 1.79-4 4 1.79 4 4 4zm-7 0c2.21 0 4-1.79 4-4s-1.79-4-4-4-4 1.79-4 4 1.79 4 4 4zm7 2h-1.07c-1.63.82-3.37.82-5 0H8.5c-2.49 0-4.5 2.01-4.5 4.5V20h16v-1.5c0-2.49-2.01-4.5-4.5-4.5z\"\/><\/svg>\r\n <\/div>\r\n <h3>Actuar como Mediador<\/h3>\r\n <p>Servir como una instancia mediadora o conciliadora para buscar una soluci\u00f3n ante denuncias, reclamos o quejas de la comunidad universitaria.<\/p>\r\n <\/div>\r\n\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb2c398 elementor-widget elementor-widget-html\" data-id=\"eb2c398\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"es\">\r\n<head>\r\n <meta charset=\"UTF-8\">\r\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n <title>Flujograma - Defensor\u00eda<\/title>\r\n\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Poppins:wght@400;600;700&display=swap\" rel=\"stylesheet\">\r\n\r\n <style>\r\n :root {\r\n --color-principal: #8A0F29;\r\n --color-secundario: #2c3e50;\r\n --fuente-principal: 'Poppins', sans-serif;\r\n --color-fondo-claro: #f4f7f9;\r\n }\r\n\r\n body {\r\n font-family: var(--fuente-principal);\r\n background-color: #fff; \/* Fondo de ejemplo *\/\r\n margin: 0;\r\n }\r\n\r\n section {\r\n padding: 80px 20px;\r\n }\r\n .container {\r\n max-width: 1100px;\r\n margin: 0 auto;\r\n }\r\n\r\n \/* --- ESTILOS DE LA SECCI\u00d3N DEL FLUJOGRAMA --- *\/\r\n .flujograma-section {\r\n background-color: var(--color-fondo-claro);\r\n text-align: center;\r\n }\r\n\r\n .section-title {\r\n font-size: 2.5em;\r\n font-weight: 700;\r\n color: var(--color-secundario);\r\n margin-top: 0;\r\n margin-bottom: 50px;\r\n position: relative;\r\n display: inline-block;\r\n }\r\n\r\n .section-title::after {\r\n content: '';\r\n position: absolute;\r\n bottom: -15px;\r\n left: 50%;\r\n transform: translateX(-50%);\r\n width: 70px;\r\n height: 4px;\r\n background-color: var(--color-principal);\r\n border-radius: 2px;\r\n }\r\n \r\n .flujograma-container {\r\n max-width: 900px; \/* Ancho m\u00e1ximo para la imagen *\/\r\n margin: 0 auto;\r\n background-color: #fff;\r\n padding: 20px;\r\n border-radius: 15px;\r\n box-shadow: 0 10px 30px rgba(0,0,0,0.1);\r\n }\r\n\r\n .flujograma-container img {\r\n max-width: 100%;\r\n height: auto;\r\n display: block; \/* Elimina espacios extra debajo de la imagen *\/\r\n border-radius: 8px; \/* Redondeo leve a la imagen misma *\/\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n <section class=\"flujograma-section\">\r\n <div class=\"container\">\r\n <h2 class=\"section-title\">Flujograma de Atenci\u00f3n<\/h2>\r\n \r\n \r\n <div class=\"flujograma-container\">\r\n <img decoding=\"async\" src=\"https:\/\/portal.unah.edu.pe\/wp-content\/uploads\/2025\/11\/FLUJOGRAMA-DEFENSORIA_page-0001.jpg\" alt=\"Flujograma del Proceso de Atenci\u00f3n de la Defensor\u00eda Universitaria\">\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a7db43f elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"a7db43f\" data-element_type=\"section\" data-settings=\"{"background_background":"classic"}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1af605b\" data-id=\"1af605b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b6390d4 elementor-widget elementor-widget-html\" data-id=\"b6390d4\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"es\">\r\n<head>\r\n <meta charset=\"UTF-8\">\r\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n <title>Reglamento - Defensor\u00eda Universitaria<\/title>\r\n \r\n \r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n <link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Montserrat:wght@400;500;700&family=Poppins:wght@400;600;700&display=swap\" rel=\"stylesheet\">\r\n \r\n\r\n <style>\r\n \/* --- CONFIGURACI\u00d3N GENERAL --- *\/\r\n :root {\r\n --color-principal: #8A0F29;\r\n --color-principal-oscuro: #6A0A1F;\r\n --color-secundario: #2c3e50;\r\n --color-texto-parrafo: #333;\r\n --color-fondo-claro: #f4f7f9;\r\n --fuente-titulos: 'Poppins', sans-serif;\r\n --fuente-texto: 'Montserrat', sans-serif;\r\n }\r\n\r\n body {\r\n margin: 0;\r\n font-family: var(--fuente-texto);\r\n color: var(--color-texto-parrafo);\r\n line-height: 1.7;\r\n background-color: #fff; \/* Fondo para visualizar la secci\u00f3n *\/\r\n }\r\n\r\n .container {\r\n max-width: 1100px;\r\n margin: 0 auto;\r\n padding: 0 20px;\r\n }\r\n \r\n section {\r\n padding: 80px 0;\r\n overflow: hidden;\r\n }\r\n\r\n \/* --- ESTILOS DE LA SECCI\u00d3N DE REGLAMENTO --- *\/\r\n .reglamento-section {\r\n background-color: var(--color-secundario);\r\n color: white;\r\n }\r\n\r\n .reglamento-content {\r\n text-align: center;\r\n max-width: 700px;\r\n margin: 0 auto;\r\n }\r\n\r\n .reglamento-content h2 {\r\n font-family: var(--fuente-titulos);\r\n font-size: 2.5em;\r\n font-weight: 700;\r\n color: white;\r\n margin-top: 0;\r\n margin-bottom: 15px;\r\n }\r\n\r\n .reglamento-content p {\r\n font-size: 1.1em;\r\n margin-bottom: 30px;\r\n opacity: 0.9;\r\n }\r\n\r\n .btn-reglamento {\r\n display: inline-flex;\r\n align-items: center;\r\n gap: 10px;\r\n background-color: var(--color-principal);\r\n color: white;\r\n padding: 15px 35px;\r\n border-radius: 50px;\r\n text-decoration: none;\r\n font-weight: 700;\r\n font-family: var(--fuente-titulos);\r\n font-size: 1.1em;\r\n transition: background-color 0.3s ease, transform 0.3s ease;\r\n }\r\n \r\n .btn-reglamento:hover {\r\n background-color: var(--color-principal-oscuro);\r\n transform: translateY(-3px);\r\n }\r\n\r\n .btn-reglamento svg {\r\n width: 24px;\r\n height: 24px;\r\n fill: white;\r\n }\r\n \r\n \/* --- DISE\u00d1O ADAPTABLE --- *\/\r\n @media (max-width: 768px) {\r\n .reglamento-content h2 {\r\n font-size: 2em;\r\n }\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n\r\n \r\n \r\n \r\n <section class=\"reglamento-section\">\r\n <div class=\"container\">\r\n <div class=\"reglamento-content\">\r\n <h2>Reglamento General de la Defensor\u00eda Universitaria<\/h2>\r\n <p>Accede al documento oficial que rige nuestras funciones, competencias y los procedimientos de atenci\u00f3n para la comunidad universitaria.<\/p>\r\n <a href=\"https:\/\/drive.google.com\/file\/d\/1Hw_165X3FtC7lFtSnJSnxPyera-PDRCU\/view?pli=1\" class=\"btn-reglamento\" target=\"_blank\" rel=\"noopener noreferrer\">\r\n <svg viewBox=\"0 0 24 24\"><path d=\"M5,20H19V18H5M19,9H15V3H9V9H5L12,16L19,9Z\" \/><\/svg>\r\n <span>Descargar Reglamento<\/span>\r\n <\/a>\r\n <\/div>\r\n <\/div>\r\n <\/section>\r\n\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Defensor\u00eda Universitaria – UNAH \u00bfQu\u00e9 es la Defensor\u00eda Universitaria? La Defensor\u00eda Universitaria es un \u00f3rgano especial que tiene por finalidad la tutela de los derechos individuales de los miembros de la comunidad universitaria, manteniendo el principio de autoridad responsable, en concordancia con los principios y valores de la UNAH y la Ley Universitaria N\u00b0 30220. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15369","page","type-page","status-publish","hentry"],"yoast_head":"\n<title>Defensor\u00eda Universitaria - UNAH - Universidad Nacional Aut\u00f3noma de Huanta<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/portal.unah.edu.pe\/?page_id=15369\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Defensor\u00eda Universitaria\" \/>\n<meta property=\"og:description\" content=\"Defensor\u00eda Universitaria – UNAH \u00bfQu\u00e9 es la Defensor\u00eda Universitaria? La Defensor\u00eda Universitaria es un \u00f3rgano especial que tiene por finalidad la tutela de los derechos individuales de los miembros de la comunidad universitaria, manteniendo el principio de autoridad responsable, en concordancia con los principios y valores de la UNAH y la Ley Universitaria N\u00b0 30220. 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